FitOff
Help for sign-in, Apple Health, battles, ranks, friends, messages, notifications, Live Activities, FitOff Pro, and account deletion.
FitOff scores steps from Apple Health. It does not let you type a step total in. If a battle is not updating, open the Health app, then Sharing or Data Access & Devices, and confirm FitOff can read steps. Active calories and resting heart rate use the same Apple Health permission. You can also open FitOff Profile → Health Data Info.
Open iOS Settings → Notifications → FitOff and allow alerts if you want match, friend, result, and message alerts. In FitOff, open Profile → Live Activities & Notifications. Live Activities need notifications enabled. Lock Screen and Dynamic Island updates also depend on your iPhone settings for Live Activities.
Battles, ranks, friends, and messages need a network connection. Quick Battle waits until another player joins. A direct battle waits until the other person accepts. A free account can keep one open battle at a time. If FitOff says the battle slot is full, finish or leave that open battle, or subscribe to FitOff Pro for unlimited simultaneous matches.
FitOff messaging is available after you and the other person are friends. Open Profile → Friends, then Profile → Messages. Use the conversation menu to block or report a player, or press an incoming message to report that message. Review or unblock people in Profile → Blocked Users.
FitOff Pro is billed by Apple. Apple shows the current price and offer before you subscribe. FitOff does not receive your payment-card number.
If a subscription you already bought is missing, open the FitOff Pro screen and tap Restore Purchases. You can also open Profile → Manage Plan. To change or cancel a subscription, use your Apple ID subscription settings.
In FitOff, open Profile → Delete Account. Read the warning and confirm Delete Account. Sign in with Apple accounts also complete a fresh Apple authorization step so FitOff can revoke the Apple token. The deletion action shows progress while it runs.
If deletion fails, your account remains signed in so you can retry. Include the non-sensitive operation ID shown in the error if you contact support. Do not send a password, Apple authorization code, token, or private health information.
Deleting a FitOff account does not cancel an App Store subscription. Manage or cancel the subscription separately in your Apple ID subscription settings. An active battle is recorded as a forfeit; completed history shown to the other player keeps only an anonymous outcome under “Deleted Player.”
Support email: catsuit_corkers_1c@icloud.com
Please include:
Do not send passwords, payment-card information, sensitive health information, or unnecessary private data. A short description is enough.
Also see the Privacy Policy and Terms of Use.
